Customer satisfaction survey
To help us serve you better please take a moment of your time and complete this short survey.
Once a month we will pick one person that will have completed this survey for a chance to win a FREE treatment.
Thank you
Full name:
Mailing Address:
Email:
Phone Number:
Appointment Date/Time:
Question 0
Other Comments:
Question 1
Upon your arrival where you greeted with courtesy and professionalism?
Yes
No
Needs Improvement
Outstanding
Other Comments:
Question 2
Upon waiting at the front lobby to be escorted to your treatment room were you offered a beverage or snacks?
Yes
No
Other Comments:
Question 3
Upon entering the treatment room did you find it clean, professional and up to your standards?
Yes
No
Needs Improvement
Outstanding
Other Comments:
Question 4
Upon the duration of your treatment did you find your esthetician, knowledgable, professional and attendive to your needs?
Yes
No
Needs Improvement
Outstanding
Other Comments:
Question 5
Upon the duration of your treatment did your esthetician mention the steps of the treatment that will take place?
Yes
No
Other Comments:
Question 6
Upon finishing your treatment did your esthetician suggest a "take home" regiment for you?
Yes
No
Other Comments:
Question 7
Upon the duration of your treatment did you find our spa noisy?
Yes
No
Other Comments:
Question 8
Upon entering the front lobby after your treatment were you offered a glass of water?
Yes
No
Other Comments:
Question 8
Upon exiting the spa were you waiting long to cash-out?
Yes
No
Other Comments:
Question 9
Upon exiting the spa did you feel you had a _______ experience?
WOW
Satisfactory
Nothing Special
Not Coming Back EVER
Other Comments:
